What is HMIS?

The Homeless Management Information System (HMIS) is an internet-based client data management system that helps coordinate shelter and services for people who are experiencing homelessness or struggling with a housing crisis. Data collected in HMIS is utilized by homeless providers and federal and local governments to identify gaps in housing and services and to inform effective planning. United Housing Connections is the designated lead agency for the Upstate CoC.

Contact Cecilia Rodriguez about joining HMIS or any HMIS related questions.


By federal mandate, each Continuum of Care (CoC) across the United States is responsible for selecting an HMIS software solution that complies with the U.S. Department of Housing and Urban Development (HUD) data collection, management, and reporting standards. 


Implementing and maintaining an HMIS allows the Upstate to compete more effectively for federal funding to support the work of preventing homelessness. The Upstate's HMIS allows us to better manage client data, coordinate services, guide resource allocation, and streamline service delivery. HMIS allows for collection of standardized information and unduplicated client counts for advocates, planners, and policymakers, resulting in a more comprehensive and accurate picture of homelessness.


Direction, management and administration of the Upstate's Homeless Management Information System (HMIS) is a collaborative effort among Continuum of Care (CoC) regions, state/regional/local governmental bodies, agencies, and community organizations. Role designations were developed to delineate responsibilities and create an effective, responsive system across the CoC.