What is HMIS?

The Homeless Management Information System (HMIS) is a client management system that helps coordinate shelter and services for people who are homeless or struggling with a housing crisis. United Housing Connections manages the internet-based system for the Upstate Continuum of Care– a community organization plan representing homeless providers in 13 counties throughout the Upstate. HMIS is utilized by homeless providers, federal and local governments to identify gaps in housing and services and inform effective planning.

Contact Cecilia Rodriguez about joining HMIS or any HMIS related questions.


By federal mandate, each Continuum of Care (CoC) across the United States is responsible for selecting an HMIS software solution that complies with the U.S. Department of Housing and Urban Development (HUD) data collection, management, and reporting standards. 


Implementing and maintaining an HMIS allows the Upstate to compete more effectively for federal funding to support the work of preventing homelessness. The Upstate's HMIS allows us to better manage client data, coordinate services, guide resource allocation, and streamline service delivery. HMIS allows for collection of standardized information and unduplicated client counts for advocates, planners, and policymakers, resulting in a more comprehensive and accurate picture of homelessness.


Direction, management and administration of the Upstate's Homeless Management Information System (HMIS) is a collaborative effort among Continuum of Care (CoC) regions, state/regional/local governmental bodies, agencies, and community organizations. Role designations were developed to delineate responsibilities and create an effective, responsive system across the CoC.