Features Overview


In response to legislation and regulations put forth by the United States Department of Housing and Urban Development (HUD), communities across the country are working toward streamlining access to community resources through a coordinated entry system. Coordinated Entry, also called coordinated access or coordinated assessment, is a system in that all programs within a CoC work together to assure that services are accessible and well-targeted to the immediate needs of the client. Ultimately, the goals of a coordinated entry are to simplify access to services by clients, track system outcomes to inform and enhance decision-making, and improve overall system efficiency. 

Coordinated entry resources:

  1. Coordinated entry policy brief describes HUD’s views of the characteristics of an effective coordinated entry process.

  2. Coordinated Entry Policies and Procedures

  3. New Client Profile CES Assessment- video tutorial


One Entry point

One entry point allows for efficient and effective placement of individuals and families as they are entered into the CES. Rather than contacting each agency separately, clients are placed into the CES for services based on the their score on the Vulnerability Index - Service Prioritization Decision Assistance Tool (VI-SPDAT), a survey administered both to individuals and families to determine risk and prioritization when providing assistance to homeless and at-risk of homelessness persons, and their level of need.



equal opportunity

All clients served through the CES have an equal opportunity to be placed in housing and receive services no matter their geographic location. All clients entering the system are prioritized based on level of need.



identify most vulnerable

Coordinated Entry processes should ensure that people with the most severe services needs and levels of vulnerability are prioritized for housing and assistance. 

VI-SPDAT is used as a prioritization tool.